Curious about ordering custom invites, wording traditions or the design process? From years of experience, we’ve narrowed down the questions we most often receive:
Why do I need to book an appointment?
Appointments allow us time to prepare and ensure we have a design consultant in store, ready to give ▼
you one-on-one attention. Our appointment usually last around an hour, and we recommend that you bring any inspiration and/or ideas that you have.
When should I order my “Save The Date” cards?
When your guest list consists of family and friends who are spread out over several countries or your wedding is held on or near a national ▼
holiday, you may wish to send “Save The Date” announcements 6 months to 1 year prior to sending out your wedding invitations. This will provide ample time for out-of-towners to make travel arrangements in advance.
When should I order my invitations?
It is advisable to order invitations at least 3 to 4 months prior to your wedding date. This time frame will allow you sufficient time for assembling, ▼
addressing and mailing your invitations.
How many invitations do I need to order?
When calculating how many invites you will need, remember to take into consideration one invitation per household. It’s always better to ▼
have a few extra, than not enough, as re-ordering can often take up precious time.
How does the process work?
During your consultation, one of our design experts will help you to choose paper, design and wording for your dream invitations, finishing ▼
with a custom estimate. Once you are satisfied, we take a 50% deposit and will order any stock and supplies required to complete your order. Your order will then reach the desk of the designer who will create a digital PDF proof, sent to you via email for you to review. Once you have carefully read and approved the design, we will then begin printing your order and assembling if requested. Your order is then packaged up with a pretty pink bow and we will call you once everything is ready to be picked up. The remaining balance is due when you pick up your order.
When should we ask for the reply cards back?
You should request that response cards be returned by a date that is one month from the date of the wedding. This will allow you to have ▼
at least 2 weeks to receive responses and 2 weeks where you have a full guest count for your caterers and seating arrangements. As an alternative, RSVP by telephone, email or a wedding website is perfectly acceptable these days. We recommend choosing just one option for responses, as it is easier to keep track of. For our top tips about reply cards, head over to the blog.
When should I mail my invitations?
Invitations should be mailed 8 to 10 weeks prior to the wedding. Be sure to verify questionable postal codes, and to weight a completely ▼
assembled invitation at the post office to determine the correct postage needed. Check Canada Post for standard sizes and prices.
What stationery do I need for my wedding day, and when should I order it?
We offer menus, table numbers, seating charts, place cards, signage, programs, favour tags and escort cards, which would all be designed ▼
to match your theme. We recommend placing an order for your day-of stationery once you’ve received your reply cards, however if you know what you’d like for you day-of stationery, we recommend discussing this with your design expert.
Our prices start from $3.00 per invitation or card. Pricing will be based on your selection of materials, designs, and number of orders. ▼
Our commitment to you is to offer the best quality of products at the most affordable prices.For additional information on ordering and pricing, please contact us at email@example.com or schedule a consultation with us at 403.245.8868.
I don’t live locally. Can you still help me out?
We have recently opened an online shop
where you can browse some of our most popular designs and purchase from our shop, ▼
no appointments or drop ins required. If you can’t find what you’re looking for in our shop, please contact us at firstname.lastname@example.org
or call us on 403.245.8868 and we’d be happy to discuss options.